Training & Policies
CTAA Training Website
RoutingBox Drivers App Training Video
RoutingBox Drivers App Training Video
CTAA Training
Passenger Assistance, Safety and Sensitivity (PASS)
THE INDUSTRY STANDARD
RoutingBox Drivers App Training Video
RoutingBox Drivers App Training Video
RoutingBox Drivers App Training Video
Training Video for Drivers App
NYS Medicaid Transportation Policy Manual
NYS Medicaid Transportation Policy Manual
NYS Medicaid Transportation Policy Manual
New York State Medicaid Transportation Provider
Policy Manual
Medicaid Compliance Manual
NYS Medicaid Transportation Policy Manual
NYS Medicaid Transportation Policy Manual
Our company, as a taxi transportation provider, is subject to complex federal and state laws and regulations. We are committed to full compliance with all applicable laws and regulations at all times. To help us attain this goal, and to continually maintain the highest ethical and legal standards of conduct, our company has adopted a Corporate Compliance Program ("the Plan"). The purpose of the Plan is to ensure that our organization and each individual associated with it fully comply at all times with these laws and regulations
Policies and Procedures
Accident and Incident Reporting Requirements
Effective January 1, 2022, all Medicaid-enrolled transportation providers must follow the accident reporting protocol outlined below.
Company Handbook, Policies and Guidelines
Company Handbook, Policies and Guidelines are available anytime through your ADP Payroll account online or through the app. Copies are available from the Dispatcher anytime.
Medicaid Compliance Manual
Our company, as a taxi transportation provider, is subject to complex federal and state laws and regulations. We are committed to full compliance with all applicable laws and regulations at all times. To help us attain this goal, and to continually maintain the highest ethical and legal standards of conduct, our company has adopted a Corporate Compliance Program ("the Plan"). The purpose of the Plan is to ensure that our organization and each individual associated with it fully comply at all times with these laws and regulations comfortable and stress-free ride.
MAS Compliance Manual
Hometown Taxi considers an “effective compliance program” to be a compliance program that is adopted and implemented by all staff and is designed to be in line with our mission, vision, values, and purpose statements. All employees must follow Hometown Taxi's Compliance plan along with MAS compliance plan
HIPAA Compliance Manual
The following book comprises the HIPAA policy and regulations for HOMETOWN TAXI INC. (HOMETOWN TAXI INC). As required by law, HOMETOWN TAXI INC maintains and requires strict adherence to all provisions of the Health Insurance Portability and Accountability Act.
Easy Online Booking
Booking a ride with Hometown Transportation Taxi is quick and easy. You can book online or via our mobile app, and we'll send you a confirmation email with all the details. We believe in making the booking process as simple and convenient as possible.
Exceptional Customer Service
At Hometown Transportation Taxi, we put our customers first. We believe in providing exceptional customer service, from the moment you book your ride to the moment you arrive at your destination. We are always here to answer your questions and address any concerns you may have.